Got a question? Take a look at our FAQ!
We have been using iLost since this season to find, claim and come pick up your lost item. Copy this link: ilost.co/en/org/schaatsbaan-rotterdam into your browser and search in the search engine on our found items page.
The Rotterdam Pass can be used for 1x free admission. No skates are included in this promotion. The Rotterdampas action can only be redeemed online, not at the cash desk. To use the promotion, please follow the steps as indicated via tickets.schaatsbaanrotterdam.nl. Did something go wrong during your order and your code no longer works, even though you haven't used it yet? Then wait one hour before ordering and try again. After 1 hour your unique Rotterdampas discount code will be released again (if no payment has been made).
Skating Rink Rotterdam is open daily during the winter months. Opening hours may vary during holidays. Check opening hours before your visit.
We use time slots. This way, we can guarantee all visitors an entrance at Skating Rink Rotterdam. Online booking is therefore a must. You can reserve your time slot via tickets.schaatsbaanrotterdam.nl. Is the time slot not convenient after all? The time slots can be rebooked to any time of your choice until the end of the season.
You can enter 30 minutes before and 30 minutes after your reserved time slot. Not going to make it? Then rebook your ticket using the link in your confirmation e-mail. You received this when you bought your tickets. Rebooking is possible until the end of the season.
No, tickets are sold online via tickets.schaatsbaanrotterdam.nl.
Once inside is inside! You can skate for as long as you want.
You can always rebook non-scanned tickets to another time slot of your choice until the end of the season. Please note that for a ‘more expensive’ time slot, you have to pay the difference in price. For a ‘cheaper’ time slot, the difference in price is not refundable. You can rebook using the link in your confirmation e-mail. You received this when you bought your tickets. Cancelling tickets is not possible.
No. Tickets can only be used once.
Even if you only come to watch, you pay admission. However, you do get a discount on your entrance fee; a companion ticket is available online for €4. This ticket allows you to enter, but not to rent skates once you are inside.
It is not possible to cancel already purchased tickets. However, it is possible to change your ticket to another time! This allows you to use your tickets at a time that suits you better. Rebooking is possible until the end of the season. After that it is no longer possible to rebook and the validity of the ticket expires. You can rebook using the link in the confirmation e-mail you received when you bought your ticket(s).
Always rent your skates in advance online via tickets.schaatsbaanrotterdam.nl. We rent ice hockey skates and rinks. For the little ones, we sell ice skates in the shop (up to shoe size 30).
This is possible! You can have your speed skates, ice hockey- and figure skating skates sharpened in the shop. Sharpening is possible from as little as €13.50. Our partner Schaatsplus will be happy to advise you during your visit. Depending on how busy it is, skates can be sharpened immediately.
Have you found something? Please hand over the found item to one of our staff at the service desk. Thanks in advance!
At Skating Rink Rotterdam, at least one certified first aider is present on site at all times. If first aid is needed, please consult one of our staff members.
The site is easily accessible for people with physical disabilities. Would you also like to go on the ice for a while? Give us a call prior to your visit; then we can advise on the safest times to do so. You can reach us by phone on 010 7900 514.
Lockers can be found in the entrance hall. These lockers are cashless; you pay by iDeal (using your phone).
Schaatsbaan Rotterdam has its own car park for about 300 cars. Parking is free! If the car park is full, please check this page for other options.
Ride cards and season tickets are seasonal and therefore only valid for the season for which you bought them. You cannot take remaining season tickets and/or subscriptions with you to the next winter. New purchases can be made via the webshop.
No. The rides cards and subscriptions are personalised and can only be used by one person. A rides card or season ticket can only be scanned once per part of the day at the entrance.
Via the webshop.
No, own skating aids are not allowed. Luckily, we have these on the ice! Our seals can be found on the Fun rink. Use of these is free of charge. Please note that the seals are not allowed on the 400-metre rink; on this rink you have to try it without a skate helper! 😉
No, this is not allowed. The ice rinks can only be entered with skates. This therefore also applies to accompanying parents/carers.
Wearing gloves is compulsory for your own safety, as falling on ice causes serious abrasions. In addition, gloves provide some protection against sharp blades of other skaters. Don't have gloves with you? These are available at the service desk from €6 per pair.
No. You are not allowed to bring your own drinks and food (except for a bottle of water, water bottle or sports drink). At the Winter Square there is fortunately enough choice of drinks and snacks/food! In case of violation of this rule, please put your brought drinks/food back in your bag immediately.
During the maintenance break of the 400-metre track, it is not allowed to enter the track. The fun track will be open then. The mopping-up schedule can be found here. There is no maintenance schedule for the fun track; it is resurfaced at least three times a day and, depending on how busy it is that day, once or twice more.
During the noren hour, only experienced/fast noren riders are allowed on the 400-metre track. The noren hour is daily at 08:00-09:00, on Monday from 18:30-22:00, on Wednesday from 18:30-20:00 and on Sunday from 07:00-08:45. During the noren hour, recreational, learning and slow skaters on figure- and ice hockey skates are not allowed on the 400-metre rink. The fun rink is open during the noren hour (except on Mondays, on Mondays the entire ice skating rink is closed for any visitor who isn't participating in the noren hour or a course by Duosport).
Yes, you can! Please keep in mind that speed skates/noren are not allowed at the Fun Rink.
The skate frame is a sports aid for children with motor/physical disabilities, low balance or low energy. Thanks to this skating frame, skating is accessible to every child! You rent it online prior to your visit for €7.50 per visit.